40 Years-Anendyk Seaways

FREQUENTLY ASKED QUESTIONS

What is your cancellation policy?

You can read more about our ticket cancellation policy here.

Where can I see the itineraries?

You can see the itineraries in detail by clicking here.

How much do the tickets cost?

You can see the ticket prices by clicking here

Are there any special discounts on itineraries?

Our company offers discounts on tickets for children, people with disabilities, etc., as well as for aller return tickets to many destinations. Contact us for more details.

How long does the trip take?

You can find out about the duration of the itineraries by clicking here.

How can I book my vehicle?

You can book only for your vehicle or motorcycle by filling out the special form, or by calling +302821095511 and +302821095530, or by sending an email (booking@anendyk.gr).

Is there a waiting list for vehicles and motorcycles?

Waiting lists for vehicles and motorcycles are strictly observed before departure at the respective ticket offices.

Where can I get my ticket?

Your tickets can  be purchased either from the local ticket offices or online from the official website at least one hour before the scheduled departure of the ship.

How can I pay for my ticket?

You can pay for your ticket:

– With cash directly, at the ticket offices and at all the partner travel agencies. 

– With a credit or debit card, at the official website and the ticket offices and the cooperating travel agencies where all the cards (debit and credit) are accepted.

Can I change the date or destination on my ticket?

The change of the ticket can be done at the ticket offices and any difference that will arise in the cost of the ticket, due to a change of route, is borne by the passenger.

For any change of date concerning your vehicle or motorcycle, you must have preceded by telephone (+302821095511 and +302821095530) to check the availability of free seats in the ship’s garage.

What if I lose my ticket?

In case of loss of the ticket you should contact us by phone (+302821095511 and +302821095530) or by sending an e-mail (info@anendyk.gr and office@anendyk.gr) to guide you.

You can read more about our ticket loss policy here.

How long before departure do I have to be at the port?

You must be at the port at least half hour before the departure of the ship.

Can the pet travel with me?

Pets should be vaccinated and accompanied by the most recently updated health booklet. For reasons of hygiene, pets are not allowed inside the ship. If they are in circulation, they should be tied with a leash and must wear a muzzle. Our ships have special guard cages for pets if requested to stay there.

What destinations does the company serve?

Passengers can travel by ANENDYK ferries to the following destinations: Chora Sfakion, Loutro, Agia Roumeli, Sougia, Paleochora, Plakia Rethymno, Agia Galini Rethymno and Gavdos. More information can be found here.

How will I be notified of any changes or cancellations due to weather conditions?

For any changes in the itineraries due to weather conditions you can be informed on the official website, on the phones of the company’s headquarters or on the port authorities.

ANENDYK is not responsible in case of cancellation, delay or change of itineraries due to emergency weather events or by order of the Ministry of Shipping and Island Policy or the Port Authorities or for reasons of force majeure.

Is there a correspondence of the itineraries with the corresponding itineraries of the KTEL Chania - Rethymnon?

The KTEL Chania – Rethymno, during the summer season, has morning services from Chania to Chora Sfakion before the departure of the ANENDYK ferries to any destination. Respectively, on the way back, there are itineraries that connect Chora Sfakion, Sougia and Palaiochora, with Chania, immediately after the arrival of the ANENDYK ships. For the exact timetable you can visit the website of KTEL Chania-Rethymnon or call: +30 28210-93052.

Do I have to report any health problems I have before leaving?

For your own, best service, please inform about any health problem (yours or a relative’s) both during the issue and when you board the ship, so that we can offer you the best possible service while traveling with our ships.

Is smoking allowed during the trip?

Smoking is prohibited indoors. You can smoke outdoors and for safety and hygiene reasons, please do not throw lit cigarettes in the areas of ships and the sea.

Can children travel alone with ANENDYK Seaways?

Our company does not accept reservations for children under the age of 15 that are not accompanied by an adult. Minors over the age of 15 may travel unchaperoned, with a statement signed by both of their parents/guardians through which the parents/guardians declare that they are fully responsible for anything that happens to the minor during the trip or for any damage caused. The signed statement should bear the original signature of both parents/guardians.

There should be two copies of the original statement per route – one to be shown to the central issuing agency and the other to be carried by the minor to inform the ship that they are travelling with.

SYSTEM UPGRADE

We would like to inform you that the ANENDYK SEAWAYS booking system is undergoing an upgrade. It will be available again soon. Thank you for your patience.

Contact Numbers: +302821095511-30, +30 2825091221

Plakias

Accessible via two impactful gorges, Plakias is a favourite among summer tourists. Its windy weather doesn’t seem to detract people from its beautiful sandy beaches and, for those looking for an ideal base, there’s plenty to explore in the surrounding area. While Plakias gets pretty busy in the peak months, it’s a different story in the winter. A laid-back traditional village, it offers an authentic taste of Cretan life when the tourists subside. Plakias began its life as a tiny fishing village in the 1960s. However, people have lived in

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Agia Galini

Agia Galini is a picturesque coastal village on the southern shores of the valley of Amari. Located about midway along the south coast of Crete, the labyrinthine village opens out onto a bustling harbor surrounded by the Sidhérotas, Kedros, and Psiloritis mountain. Agia Galini’s amphitheatrical layout offers an impressive view over the Messara bay and the Libyan Sea, giving visitors no doubt as to why it was one of Crete’s

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Gavdos

Gavdos is located 26 miles (50 km) south of Hora Sfakion. It rises between Africa and Crete, almost in the middle of the Libyan Sea, and is the southernmost tip of Europe, its last border with the south. It is a small island of 29 square kilometers. It has a permanent population of about 90 people, but that number rises to around 3,500 in the summer – mostly from visitors who come to enjoy the island’s unspoilt attractions. Gavdos is one of the sunniest places in Europe. It is an

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Paleochora

Nestled along the azure waters of a small peninsula in Western Crete lies Paleochora. This quaint Cretan town boasts pristine beaches, idyllic bays, and a lively nightlife. Situated just over 70 kilometers from the historic city of Chania, this picture-perfect town offers fantastic ferry connections to a number of local

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Sougia

Sougia is a tiny village in the south-west of Crete, which enjoys a relaxed vibe all year round. Although it sees its fair share of tourists, it manages to maintain its quiet charm, and many of its visitors come for the sole reason of getting away from the crowds. This little heaven has everything you need for a peaceful break – a long beach, brilliant local restaurants, and quaint accommodation.

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Agia Roumeli

Without a road connection, visitors discovering Agia Roumeli tend to come again and again. Agia Roumeli is built at the end of the Samaria National Park. A very beautiful village, on the edge of the Libyan Sea and at the roots of the White Mountains. It is located in one of the areas of Crete with the wildest nature, with rare flora, fauna, and geology. Two kilometers from Agia Roumeli

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Loutro

Loutro is a beautiful fishing village set in a small cove on the south coast of Crete. The ancient settlement of whitewashed buildings sits at the foot of towering mountains which tumble into a semi-circular bay lapped by the pristine waters of the Libyan Sea. Loutro has remained largely inaccessible for centuries and is one of the most untouched idylls

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Sfakia

Hora Sfakion, or Sfakia, is a beautiful village nestled in-between azure seas and majestic mountains. The village is very traditional, and a great place to holiday off the beaten track. There are some great restaurants along the seafront, and a range of shops to serve your everyday needs. Don’t expect nightclubs and designer shops. Hora Sfakion is traditional and perfect for travelers who are looking for something more than just sun, sand, drinking and shopping, although you can certainly do the first three if you choose.

SFAKIA A few words

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